Apple's emergency detection service sends wrong alarm
Apple has a feature that can be very useful in emergency situations, but this feature can also give wrong alarm. Here all details.
Apple unveiled its latest iPhones and Watch 8 series with the ability to send an automated call to emergency services which can be very useful in some situations but also can send wrong alarm as well. The Colorado Sun reported that one US ski town received 71 crash notifications, indicating that the feature is currently failing. The Summit County 911 Center claims that none of these automated calls were emergencies; rather, the skiers had simply stopped abruptly on the slopes and did not require medical attention.
Apple's emergency detection service sends wrong alarm
The iPhone 14 series' "crash detection" and "fall detection" functions call 911 on demand. The emergency center then returns the call, and if the caller does not answer, it is possible that they have been in an accident, necessitating the dispatch of an emergency vehicle.
These calls involve "a tremendous amount of resources, from dispatchers to deputies to ski patrollers," according to Trina Dummer, the interim director of the Summit County 911 center. However, none of the calls were actually an emergency. These automated calls are diverted from an actual emergency that could save a life because dispatchers are taking them on the snowy slopes and hills.