The Galaxy S21 Ultra started receiving numerous complaints after the update
The Galaxy S21 Ultra model, which Samsung launched two years ago, just can't seem to shake off its errors.
Samsung's Galaxy S21 series, lauded for its high-end specifications, exceptional features, and superior camera capabilities, has encountered several challenges since its debut in 2021. Several users have expressed dissatisfaction with the camera functions, image quality, and mechanical issues of the Galaxy S21+ and Galaxy S21 Ultra versions.
A recent update in May 2023 was rolled out for the Galaxy S21 Ultra with the goal of enhancing and improving the device. However, post-installation of this update, a user has reported a problem with the display.
One user sought technical support due to a pink line appearing on the display. The suggested solution was a screen replacement, but the cost for this was quoted at a substantial Rs. 31k ($376). Additionally, multiple responses to the complaint indicated that an estimated 80% of users are grappling with similar display challenges, hinting at a possible software or hardware issue with these devices.
The Galaxy S21 Ultra started receiving numerous complaints after the update
It's worth noting that this isn't the first instance of such grievances. Prior to this, Galaxy S21 Ultra users experienced green vertical lines on their screens post a software update. These recurring problems hint at a potential link between the software updates and the manifestation of pink or green lines on the screen.
Samsung's S20 series users faced similar challenges in the past. After a surge of complaints, Samsung offered free screen replacements for affected users. It is plausible that the company may once again take measures to address the issues raised regarding the Galaxy S21 Ultra, possibly offering a complimentary screen replacement or another appropriate remedy for these display issues.
In summary, the display complications reported on the Galaxy S21 Ultra following the May 2023 update underscore the need for Samsung to thoroughly investigate and rectify these issues, ensuring a satisfactory experience for its users.
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