iPhone 13 and 14 users regret it!
Apple, known for its unwavering commitment to product stability, faces recent allegations of severe battery swelling in its iPhone 13 and iPhone 14 Pro models.
Apple has always prized stability as a key pillar in its product design philosophy. Instead of hastily incorporating the latest technologies, the tech giant typically prefers to integrate features that have been tried and tested in the marketplace, but with a superior degree of refinement. While this approach may not appeal to all, it does instill a sense of confidence in many users, as it minimizes the risk of new systems causing disruptions and degrading user experience. However, even Apple is not immune to technical issues. Recent reports indicate serious battery swelling problems in the iPhone 13 and iPhone 14 Pro models within six months of purchase.
Lately, several iPhone users have taken to the internet to report instances of severe battery swelling. The devices in question were predominantly the iPhone 13 and iPhone 14 Pro models. These users alleged that despite normal usage, the batteries swelled to a concerning degree. One such user, who bought an iPhone 14 Pro in December of the previous year, claimed that the battery quality issue led to substantial swelling.
iPhone 13 and 14 users regret it!
The extent of the swelling was such that it forced the screen to pry open. Unfortunately, Apple's customer support allegedly did not respond appropriately to this issue. The user had reportedly contacted Apple's technical support three times. Initially, a senior advisor promised to replace the device if the battery issue was confirmed to be a quality problem. However, they later retracted this promise.
Images shared by users reveal the screen of the affected iPhone 14 Pro bulging out, likely due to the swollen battery. Interestingly, other iPhone 14 Pro users who experienced similar battery swelling issues and sent their devices to Apple's customer support had their complaints dismissed and devices returned.
Upon receiving their devices back, users found the battery swelling issue to be resolved. However, the battery was now displayed as an "unknown component". This led users to suspect that Apple might have replaced the original battery without admitting to the repair. It's worth noting that these claims suggest the issue of iPhone battery swelling is not an isolated incident.
However, it is still uncertain if the battery swelling is a result of users exposing their devices to high-temperature environments or charging them under similar conditions. A thorough investigation is necessary to ascertain the root cause of these problems and determine if they stem from manufacturing defects or user habits.