Complaints arise: iPhone 15 Pro models with camera dust, display alignment, and box scratches

pple's recently launched iPhone 15 Pro models feature a robust titanium finish, offering enhanced durability while remaining lightweight. However, some early adopters have encountered issues with their devices straight out of the box. Reports indicate that users are finding dust particles in the camera lens, scratches, and display misalignment, raising concerns about the quality of these premium smartphones.

Complaints arise: iPhone 15 Pro models with camera dust, display alignment, and box scratches

Customers who were fortunate enough to receive their iPhone 15 Pro and iPhone 15 Pro Max on September 22 have been sharing their concerns about the devices' quality. Previously, it was noted that even the act of holding the iPhone 15 Pro could temporarily alter its color, a matter acknowledged by Apple, which recommended using a protective case and cleaning the device with a soft, damp cloth. However, these remedies can't address the issues of scratches, display misalignment, and dust within the camera lens.

The revelation about dust particles inside the camera lens of the iPhone 15 Pro comes from a tipster named Majin Bu on X. Unfortunately, dust inside the camera lens cannot be cleaned by users and would require a dust-free workshop with quality control measures during production to prevent such issues. Considering the premium price point of these devices, users understandably find such quality standards below par, especially when coming from Apple.

Some iPhone 15 Pro units appear to have display misalignment, dirt on the camera lenses, scratches on the screen and signs of damage in various areas, there are reports of bubbles and discolored squares. This happens for units destined for the US, Chinese and EU markets pic.twitter.com/8Peh0zoaZs

— Majin Bu (@MajinBuOfficial) September 23, 2023

In addition to the camera lens dust issue, users have reported problems with display misalignment, which could potentially impact the device's long-term durability by compromising its structural integrity. Furthermore, some users have noted scratches on both the titanium frame and the screen of their iPhone 15 Pro models, as detailed by the tipster.

Previously, we discussed the issue of discoloration affecting all color options of the iPhone 15 Pro, as well as asymmetries in the antenna placement. According to the tipster, these issues seem to be prevalent in iPhone 15 Pro models destined for the US, Chinese, and EU markets.

Apple has been renowned for its commitment to quality, and these reports of quality concerns with the iPhone 15 Pro models are causing some to question the company's standards. Addressing these issues promptly would likely involve working with suppliers to implement corrective measures in the assembly process. We will continue to provide updates on this situation as it develops.

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