Attention, Samsung Galaxy Note 20 Ultra users!

Samsung may have completely shelved the Note series a while ago, but if you are still using one of these models, there is a very important issue you need to know about related to the green screen problem.

In a move displaying customer-oriented service, Samsung is offering complimentary screen replacements for Galaxy Note 20 Ultra users. This action comes in response to a display glitch reported after the installation of the June 2023 security update, which resulted in green and pink vertical lines marring the screen.

This isn't an isolated issue, being reported not only in India but globally across various Samsung smartphone models. Interestingly, even devices from other brands featuring Samsung Display’s OLED screens have faced similar complications. Recently, an analogous pink line issue was reported on the Samsung Galaxy S21 following its May 2023 update.

Although there hasn't been an official acknowledgment from Samsung regarding this issue, the company acted promptly when one Galaxy Note 20 Ultra user (@CoconutShawarma) reported the problem. They replaced both the OLED screen and the battery without any charges, an unexpected gesture given the device was out of its warranty period. Samsung's willingness to take on the responsibility for this issue hints at a possible defect with the software or the OLED screen itself.

Attention, Samsung Galaxy Note 20 Ultra users!

Samsung's proactive measures to rectify this issue are praiseworthy. However, if the problem indeed originates from faulty software or display panels, it is paramount for the company to address it on a global scale. Samsung should extend the same free replacement offer to all Galaxy users around the world who have experienced similar issues.

To conclude, Samsung's decision to replace the affected Galaxy Note 20 Ultra screens and batteries free of charge is a testament to their commitment to customer satisfaction. It underscores the importance of swiftly addressing potential hardware or software issues to ensure a seamless user experience.